The address of our website is: https://artepratabolivia.com/.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
- Principles of privacy
- Collection of your personal information.
- How we use and disclose your personal information.
- Security of your personal information.
- How to access, correct or update your personal information.
- How to contact us
- Internet privacy
We are subject to the Online Privacy Principles, on general aspects that apply in most countries (“APPs”) under the Commonwealth Privacy Act of 1998 (“Privacy Act”). This policy explains how we handle personal information according to the applications.
The APP and this policy do not apply to our acts and practices directly related to the records of our current or former employees and their employment relationship with us. The term “personal information” is used in this statement to refer to information or opinion about an identified person, or a person who is reasonably identifiable, whether the information or opinion is true or not and is recorded in material form or not.
Our separate credit reporting policy establishes how we handle information related to credit.
We collect personal information so that we can carry out our business.
We collect a wide range of personal information about our clients, potential customers, agents, dealers, contractors, suppliers, service providers and employees.
Los tipos de información personal que recopilemos de usted dependerán de cómo interactúe con nosotros. For example, your personal information will be collected when you purchase products, complete an application form or send us a letter and it can be collected when you visit this website.
This information may include, among others, names and contact information, date of birth, place or work, credit history, credit card numbers or bank accounts and other financial details.
When we collect personal information directly from you, we will take reasonable action at the time of collection or before, to make sure you are aware of certain key issues, such as the purposes for which we collect the information, the organizations (or the types of information). ) to which we would normally disclose such information, the fact that you can access the information and how to contact us (or example, when personal information is collected on a form, we will generally include a privacy statement written on the form that collects these details).
We will collect your personal information directly from you when it is reasonable and feasible to do so. When we collect information about you from a third party, we will continue to take reasonable steps to ensure that you are aware of the details set out above.
If you do not provide the personal information we request, we may not be able to provide you with our services or we may not be able to provide the level of service that we generally provide.
The personal information you provide us during the interaction on this site, and in other interactions between us, is used to provide you with a better service for the supply of our products and services. For example, the information we collect from your use of this website allows us to offer more personalized products and services that are tailored to your needs.
We will not sell, rent or exchange your personal information without your consent.
We may use, or allow our distributors, to use your personal information for direct marketing purposes or to promote our services. You can ask us not to use your information in this way.
We may also use and disclose personal information about you for a purpose (the “secondary purpose”) other than the primary purpose for which you provided the information (the “primary purpose”) where:
- You would reasonably expect us to use or disclose personal information for that secondary purpose and that the secondary purpose is related to the primary purpose for which we collect the information (and relates directly in the case of confidential information);
- You have given us your consent for the personal information to be used or disclosed for secondary purposes.
- When there are reasonable grounds to believe that the use or disclosure is necessary to prevent a threat to life or health;
- Where we suspect that illegal activity has been conducted and that we have been involved and use or disclose personal information to investigate suspected illegal activity; or
- The use or disclosure is authorized by law or is reasonably necessary to enforce the law.
We may disclose your personal information to third-party service providers located abroad, for the purposes set forth above.
We will take all reasonable steps to ensure that all personal information we collect, use or disclose is stored in a secure environment that is accessed only by authorized persons.
We will take reasonable measures to destroy or cancel the identification of personal information when it is no longer necessary for the purposes for which we collect it or for legal requirements.
We will adequately eliminate all paper files, letters and any other printed document that contains personal information that is no longer necessary. All information stored in electronic format that is no longer needed will be removed from our systems. Although Arte Prata uses advanced data encryption technology when interacting with its customers, suppliers and other partners, users should be aware that there is a residual risk in the electronic transmission of data. This risk is inherent to all online transactions.
We will take all reasonable measures to ensure that all information we collect, use or disclose is accurate, complete and up-to-date. Contact us if your information changes or if you believe that the information we have about you is not accurate or complete.
If we request it, we will provide you with a reasonable opportunity to access your personal information and to request that it be corrected or updated within a reasonable period of time from the date the request was made. A fee may apply to such access (but not to the completion of the request). Exceptions to your access rights include:
- Providing access will pose a serious threat to life or health or to any person or will have an unreasonable impact on a person’s privacy;
- Your access request is frivolous or vexatious;
- When the information relates to the existing legal procedures between Arte Prata and you and the information can not be discovered in the process of such legal proceedings; or
- Where providing access would be illegal, may prejudice an investigation of possible illegal activity, may prejudice the application of laws or deny access is specifically authorized by law.
In some circumstances, we are allowed to refuse to give access to or correct your personal information. If this happens, we will provide you with reasons in writing (unless it is not reasonable to give reasons) and, if necessary, we will notify you of your right to file a complaint.
If you have a request for access or if you have any questions or complaints about how we collect or handle your personal information, visit the Contact Us page on this website.
In addition to the provisions of the Prata Art Privacy Statement, this section explains the management of personal information collected through the use of the Arte Prata website.
When using this website, our Internet Service Provider (ISP) can register your visit and record the address of your server, your domain name, the date, time and duration of your visit, the pages and documents to the that you accessed, the previous site you visited, had accessed (that is, the reference URL) and the type of browser you are using. This information is collected only for statistical purposes, and Arte Prata will not attempt to identify users according to their browsing activity.
In the unlikely event of an investigation, a law enforcement agency or other governmental agency may exercise its legal authority to inspect the records of our ISP.
It is also possible that your ISP is registering your activity while you visit our site. This is obviously out of Arte Prata’s control.
We also use advertising cookies to collect anonymous data (including demographic data and user interests), which we can provide to external suppliers such as Google or Hotjar as part of our implementation of some advertising activities, including in relation to Google Analytics.
We and our third-party providers use source cookies or other third-party identifiers, and third-party cookies or other third-party identifiers, to optimize and show you advertising and analyze your interaction with advertising.
We expressly exclude any responsibility for any act or omission of these entities and their collection and use of their cookies and other data.
You can find more information about the privacy practices of these third parties and how to cancel your use of your data at:
- Google Analytics: https://tools.google.com/dlpage/gaoptout; and
- Hotjar: https://www.hotjar.com/privacy.
When you offer personal or business information, we will not obtain information about you through any alternative means while visiting our site.
The Arte Prata website contains links to websites of third-party providers of goods and services. These websites must contain their own privacy statements and Arte Prata is not responsible for the privacy practices or the content of any website linked to this website.
Arte Prata will occasionally update this Statement of Privacy to reflect company and customer feedback. Arte Prata encourages you to periodically review this Statement to be informed of how Arte Prata is protecting your information.